null
What To Do If You're Involved In a Car Accident ... and You Have a Dashcam

What To Do If You're Involved In a Car Accident ... and You Have a Dashcam

Posted by The Dashcam Store on Apr 28, 2025

Over 36,000 people die in motor vehicle crashes annually in the USA, according to recent statistics, with millions more injured and involved in property damage accidents. With today's increasingly congested roadways, dashcams have become an essential tool for drivers. These small but powerful devices continuously record your driving journey, providing an unbiased witness to everything that happens on the road. Having one can make a significant difference in how these situations are resolved.

While no one expects to be involved in a car accident, being prepared can save you time, money, and stress. This is especially true if you're one of the growing number of drivers who have invested in a dashcam. Unlike standard accident protocols, having a dashcam requires additional steps to ensure you maximize the benefits of this technology.

This comprehensive guide will walk you through exactly what to do if you're involved in a car accident and have a dashcam. From the immediate actions at the scene to the long-term considerations for insurance and legal proceedings, we've got you covered with expert advice specifically tailored for dashcam owners.

Immediate Steps After an Accident

Safety First: Check for Injuries and Call for Help

The moments immediately following a car accident can be disorienting and stressful. Your first priority should always be safety:

  1. Check yourself and your passengers for injuries. Even minor accidents can cause injuries that aren't immediately apparent.
  2. If anyone is injured, call 911 immediately. Don't attempt to move seriously injured people unless there's an immediate danger, such as fire.
  3. If possible, move your vehicle to a safe location away from traffic. If it's not possible to move your car, turn on your hazard lights and set up warning triangles or flares if you have them.
  4. Stay calm and take deep breaths. Your ability to think clearly will help you handle the situation effectively.

Remember

Your safety and the safety of others should always be your first priority after an accident. Only after ensuring everyone is safe should you worry about your dashcam footage.

Secure Your Dashcam Footage Immediately

This is where having a dashcam creates additional steps that most standard accident advice doesn't cover:

  1. Preserve the current recording: Most dashcams use loop recording, which means they continuously record over old footage when memory is full. Immediately after an accident, you should:
    • If your dashcam has an "emergency record" or "event" button, press it right away. This typically locks the current file to prevent it from being overwritten.
    • If your dashcam has impact detection (most modern dashcams do), check to confirm that it has automatically saved the footage.
    • If neither option is available, turn off or unplug your dashcam after ensuring the accident has been recorded to prevent any chance of the footage being overwritten.
  2. Check that the camera is still properly positioned: The impact from an accident may have knocked your dashcam out of position. If it's safe to do so, adjust it to ensure it's capturing the accident scene.
  3. Extend recording if possible: If your dashcam allows you to continue recording after the accident, do so. This can capture important post-accident conversations and the overall scene, which may be valuable later.

Remember, your dashcam is now collecting crucial evidence. Even if the other party is clearly at fault, remain respectful and avoid making statements that could be problematic if recorded by your own device.

Preserving Your Dashcam Evidence

The footage captured by your dashcam could be the deciding factor in determining fault and securing fair compensation. Proper handling of this digital evidence is crucial.

Immediate Backup Procedures

As soon as it's safe to do so, take these steps to secure your footage:

  1. Transfer the footage: If your dashcam has Wi-Fi capabilities, transfer the footage to your smartphone immediately. If not, make a note to remove the memory card and back up the footage as soon as possible.
  2. Create multiple copies: Digital evidence can be lost or corrupted, so create at least two backups:
    • Save a copy to your phone or laptop
    • Upload a copy to secure cloud storage (Google Drive, Dropbox, iCloud, etc.)
    • Upload a copy to YouTube as a private or unlisted video
    • If possible, email a copy to yourself as an additional backup (original dashcam video files may be too large to email)
  3. Maintain the original file: Keep the original file intact on your dashcam or memory card until you've confirmed your backups are working properly. In fact, you may want to preserve the memory card in a safe location until all aspects of the accident are fully settled. The original metadata (date, time, GPS coordinates) can be important for verification.

Warning

Never edit, crop, or alter your dashcam footage in any way. Modified footage may be considered tampered with and could be inadmissible in court or rejected by insurance companies.

Avoid These Common Mistakes

Many dashcam owners inadvertently compromise their valuable evidence by making these errors:

  • Editing the footage: Never edit, crop, or alter the dashcam footage in any way. Edited footage may be considered tampered with and could be inadmissible in court or rejected by insurance companies.
  • Delaying the backup process: Don't wait until you get home to secure the footage. Memory cards can fail, and some dashcams automatically restart recording after being turned off and on.
  • Sharing on social media: Resist the urge to post the accident footage online before all aspects of the accident are settled. This could potentially harm your case and may have privacy implications.
  • Formatting the memory card: Don't format or wipe your dashcam's memory card until your insurance claim and any legal matters are fully resolved.

Documenting the Accident Scene

While your dashcam provides valuable video evidence, it's still important to gather additional information to strengthen your case.

Exchange Information with Other Parties

Even with dashcam footage, you'll need to exchange the following information with all other drivers involved:

  • Full names and contact information
  • Insurance company and policy numbers
  • Driver's license numbers
  • License plate numbers
  • Vehicle make, model, and year
  • Location of the accident

Supplement Your Dashcam Footage

Your dashcam has a limited field of view and may not capture everything relevant to the accident:

  1. Take photographs: Use your smartphone to take pictures of:
    • Damage to all vehicles from multiple angles
    • The overall accident scene, including road conditions
    • Traffic signs or signals relevant to the accident
    • Skid marks, debris, or other evidence on the road
    • Weather and lighting conditions
  2. Gather witness information: If there are witnesses, collect their names and contact information. Their testimonies can complement your dashcam footage, especially for aspects that occurred outside the camera's view.
  3. Make notes about the accident: Write down or record voice notes about what happened while it's fresh in your memory. Include details like:
    • The time, date, and exact location
    • Weather and road conditions
    • What you were doing just before the accident
    • What you observed about the other driver's actions
    • Any statements made by the other driver

Remember that your dashcam may have captured audio inside your vehicle, so be mindful of what you say after the accident. Stick to the facts and avoid making statements that could be interpreted as admitting fault.

Interacting with Law Enforcement

Police officers play a crucial role in documenting accidents and their reports can significantly impact insurance claims and potential legal proceedings.

Informing Police About Your Dashcam

When police arrive at the scene:

  1. Mention your dashcam immediately: Let the responding officers know that you have dashcam footage of the accident. This information may influence how they assess the situation.
  2. Offer to show the footage: If possible, show the officers the footage at the scene. This can help them write a more accurate report, especially if there are conflicting accounts of what happened.
  3. Ask about proper procedures: Different jurisdictions may have varying protocols for submitting dashcam evidence. Ask the officers about the proper procedure for your location.

Pro Tip

If you can't show the footage at the scene, mention in the police report that you have dashcam footage available. This creates an official record that the footage exists.

Legal Considerations When Sharing Footage

Be aware of these important legal aspects:

  1. You are not legally obligated to tell the other party about your dashcam in most states, though ethical considerations may influence your decision.
  2. Two-party consent laws: Some states have laws requiring all parties to consent to audio recordings. While dashcams in public spaces generally don't violate these laws for video, the audio component might. Be aware of your state's specific laws.
  3. If asked by police to provide the footage, you generally should comply, but you can request information on how to formally submit it rather than handing over your memory card on the spot.

Remember

The Dashcam Store is not a law firm and nothing in this article should be considered legal advice. Laws vary drastically from state to state and from locale to locale, please consult an attorney in your area.

Insurance Claims and Dashcam Footage

Your dashcam footage can be a powerful tool when dealing with insurance companies, potentially streamlining the claims process and helping to establish fault clearly.

Notifying Your Insurance Company

When you report the accident to your insurance company:

  1. Inform them immediately about the dashcam footage: Mention this early in the conversation, as it may change how they handle your claim.
  2. Ask about their preferred submission method: Insurance companies may have specific protocols for receiving and reviewing video evidence. Some may have secure portals, while others might accept email attachments or physical media.
  3. Provide context for the footage: When submitting the video, include a brief written explanation of what the footage shows and any relevant details that might not be obvious from the video alone.

How Dashcam Footage Affects Claims

Understanding how your footage impacts the claims process can help set appropriate expectations:

  1. Expedited processing: Clear video evidence often leads to faster claim resolution, as it can eliminate disputes about how the accident occurred.
  2. Fault determination: Dashcam footage can provide conclusive evidence of fault, which is crucial in determining which insurance company pays for damages.
  3. Protection against fraud: Your footage can protect you from fraudulent claims, such as staged accidents or false allegations about how the accident occurred.
  4. Potential limitations: Be aware that dashcam footage has limitations. It may not capture everything, and insurance adjusters will still consider other evidence in their assessment.

Dashcam Best Practices for Future Protection

To ensure you're always prepared for the unexpected, follow these best practices for your dashcam:

Optimal Settings and Maintenance

  1. Use high resolution and frame rate settings: Higher quality footage captures more detail, which can be crucial in identifying license plates or determining exactly what happened.
  2. Enable GPS tracking if available: This adds location data and sometimes speed information to your footage, providing additional context.
  3. Check your dashcam regularly: Periodically review sample footage to ensure your camera is working properly and positioned correctly.
  4. Update firmware: Keep your dashcam's firmware updated to benefit from improvements and bug fixes.
  5. Use a high-quality memory card: Invest in a reliable, high-speed memory card designed for continuous recording to minimize the risk of corruption or failure.
  6. Regularly replace your memory card: Even with a high-quality memory card, think "new every two". As a simple rule of thumb, if your memory card has been in use for more than 2 years, consider replacing it. Memory cards are like your vehicle brake pads, they have a finite lifespan and they do wear out over time.

Need a Reliable Dashcam?

Check out our selection of high-quality dashcams with features like automatic incident detection, GPS tracking, and easy backup options.

Installation and Positioning

  1. Position for maximum coverage: Mount your dashcam where it has the best view of the road without obstructing your vision. Consider legal restrictions in your state regarding windshield mounting.
  2. Consider a dual-channel system: Front and rear cameras provide more comprehensive coverage, capturing incidents from behind as well.
  3. Secure all cables: Properly route and secure cables to prevent them from interfering with driving or airbag deployment.

Conclusion

Being involved in a car accident is stressful, but having a dashcam can significantly simplify the aftermath if you know how to properly leverage this technology. By following the steps outlined in this guide, you'll be well-prepared to handle any accident situation and maximize the benefits of your dashcam investment.

Remember these key points:

  • Act quickly to secure your dashcam footage after an accident
  • Create multiple backups and never alter the original footage
  • Use your dashcam evidence strategically with law enforcement and insurance companies
  • Understand the legal implications of your footage
  • Maintain your dashcam properly to ensure it's always ready when needed

Your dashcam is more than just a gadget—it's your impartial witness on the road, providing clarity and protection when you need it most. By understanding how to properly use this tool in accident situations, you're taking a proactive step toward protecting yourself legally and financially on today's challenging roadways.